Select Guideline Section Below
Excellent Safety Rating
A carrier would normally be eligible for an Excellent Safety Rating if it meets all of the following conditions:
- The carrier has at least 24 months of demonstrated operation in Ontario and currently holds a valid CVOR certificate,
- The carrier has an overall violation rate of 15% or less of overall threshold,
- The carrier also has a collision violation rate of 10% or less of the collision threshold, and
- The carrier has been audited and achieved an excellent score.
Note: Once an Excellent rating is assigned, the operator must maintain both an overall violation rate no greater than 20% of overall CVOR threshold and a collision violation rate no grater than 15% of collision threshold. Failure to maintain these low violation rates will result in a safety rating downgrade.
Satisfactory Safety Rating
A carrier would normally be eligible for a Satisfactory Safety Rating if it meets all of the following conditions:
- The carrier has at least six months of demonstrated operation in Ontario and currently holds a valid CVOR certificate,
- The carrier maintains an on-road performance level of 70% or less of its overall CVOR threshold, and
- The carrier has been audited and received a passing score.
Satisfactory-Unaudited Safety Rating
A carrier that has not been audited would normally receive a Satisfactory-Unaudited Safety Rating provided it maintains an on-road performance level of 70% or less of its overall CVOR threshold.
Conditional Safety Rating
A carrier may be considered for a Conditional Safety Rating if any of the following circumstances occur:
- If the carrier’s on-road performance level exceeds 70% of its overall CVOR threshold.
- If the carrier fails the facility audit.
- Upon the expiry of a suspension or plate seizure.
- If a person or company related to or affiliated with the carrier has an on-road performance level that exceeds 70% of its overall CVOR threshold or fails a facility audit.
Note: To be upgraded from a Conditional rating to a higher rating (i.e. Satisfactory-Unaudited or Satisfactory), the operator must maintain an on-road performance level of 60% or less of its overall CVOR threshold.
All Conditional ratings are in effect for a minimum of six months, except when a carrier rating is proposed for a rating downgrade from Conditional to Unsatisfactory. When such a rating downgrade is proposed, there are no minimum time requirements. During the six-month conditional period, the carrier is expected to identify and improve the components of its safety performance which resulted in the assignment of the Conditional rating. Following the six months, the Registrar may propose a rating based on the performance of the carrier at that time.
A carrier may be assigned a Conditional rating as the result of a failed audit. In this case, the carrier cannot improve its rating until six months after the date of the Conditional rating assignment. The carrier must pass a second audit in order to receive a new rating.
