CVOR – Changes & Errors

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Reporting CVOR Changes or Errors (current CVOR registrants)

Under Subsection 18(1) of the HTA, changes to corporate officers (officers, directors or partners), carrier name or address must be reported to the Ministry within 15 days. Changes to shareholders should not be reported.

The HTA requires that changes to fleet size and kilometres travelled must also be reported to the Registrar. A fleet size change that increases or decreases a carrier’s fleet size by more than 20% must be reported within 15 days after the change or within 15 days of receiving a request from the Registrar for this information (See Subsection 6 and Subsection 7(3) of O. Reg. 424/97). Changes to kilometres travelled must also be reported to the Registrar upon receiving a request for this information (See Subsection 7(1) of O. Reg. 424/97). Failure to do so could result in charges being laid against the carrier and is a condition of retaining a CVOR certificate.

Other changes of information should also be reported to ensure the accuracy of carrier information such as commodities carried, no longer operating, etc. A new certificate will only be issued for changes to the carrier name, or if a replacement is required due to loss, damage, etc. All name changes require proper and legal supporting documentation.

Corporate Officers/Directors

If there is a change of corporate officers and/or directors, the carrier should contact MTO Carrier Sanctions and Investigation Office to have a CVOR Update Application sent to them.

Fleet Size/Kilometres Travelled

If there is a change in fleet size or kilometres travelled, the carrier should contact MTO Carrier Sanctions and Investigation Office to have a CVOR Update Application sent to them.

Note: Changes to fleet size and rate of travel are not automatically captured through the province’s Vehicle Registration System (e.g. licence plate renewal, permit purchase or deletion).

Name/Address

Changes of name or address for an individual (not a corporation) can be made at a Driver & Vehicle Licence Issuing Office through the Vehicle Registration System if the person making the change owns an Ontario plated vehicle. A corporation must contact the Licensing Administration Office at 2680 Keele Street, Downsview, Ontario M3M 1J8, or phone 416-235-2999 to change the name on vehicle permits. This will allow the issuance of new vehicle permits. If you are not the owner of the vehicles or the vehicles are registered in a jurisdiction other than Ontario, please contact MTO Carrier Sanctions and Investigation Office.

Note: A new CVOR Certificate is not issued for a change of address.

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